Check-in: from 2:00 pm
Check-out: by 10:00 am
Want a more relaxed departure? Add our Stay Cozy, Leave Slowly offer to your stay for just $30 and enjoy a late check-out until 1:00 pm.
"}},{"accordion_item_title":"Entry & Getting In","accordion_item_content":{"html":"We do not have on-site parking available.
Nearby public parking options include:
Payment stations are at the entrance of the car park, these car parks are free between 6pm and 8am.
For convenience, you are welcome to stop at the hotel entrance on Henry Street to load or unload luggage.
"}},{"accordion_item_title":"Smoking Policy","accordion_item_content":{"html":"mi-pad Queenstown is 100% smoke-free, including all indoor and outdoor areas such as the rooftop and courtyard. A designated smoking area is available just outside the hotel.
"}},{"accordion_item_title":"Wi-Fi","accordion_item_content":{"html":"Wi-Fi is available throughout the hotel. You’ll find login details on arrival or via the mi-pad app.
"}}]},{"__typename":"PrismicPagesBodyAccordion","slice_type":"accordion","primary":{"accordion_heading":"Make the most out of your stay"},"items":[{"accordion_item_title":"Download our Digital App","accordion_item_content":{"html":"Enjoy the smarter way to stay.
You'll love the contactless check-in and check-out, keyless hotel and room entry, and amenity request function. These are just some of the many clever features available at your fingertips.
Download the app now and be ready to check yourself in.
"}},{"accordion_item_title":"Explore and Book Activities","accordion_item_content":{"html":"Queenstown is full of experiences — from adrenaline to relaxed lake days.
Ask us for recommendations or let us help arrange bookings (no extra charge), or explore and book the best experiences directly here.
You’re welcome to enjoy your own food and drinks in your room and shared spaces!
While we don’t have a restaurant on-site, you’re just a short stroll from Queenstown’s best cafés, bars, and restaurants.
Hungry now? Our on-site vending machines have you covered with snacks and drinks available anytime.
"}},{"accordion_item_title":"Luggage Storage","accordion_item_content":{"html":"Arriving early or heading off later? We’ve got your bags sorted.
Perfect if you’re heading off on one of New Zealand’s iconic Great Walks — travel light and come back to your bags waiting for you. Just see reception and we’ll take care of the rest.
We also offer ski lockers, so you can safely store your ski equipment on the days you're taking a break from the slopes and exploring everything Queenstown has to offer.
"}},{"accordion_item_title":"Offers & Stays","accordion_item_content":{"html":"Make the most of your mi-pad experience with our latest offers and exclusive stays here.
From flexible rates to seasonal deals and special packages, there’s always a way to get more out of your stay in Queenstown.
Explore what’s available and find the offer that suits your trip best.
"}},{"accordion_item_title":"Our location","accordion_item_content":{"html":"You'll love our convenient central location, just a 3 minute walk from hundreds of restaurants, shops and local attractions. We're also only a 20 minute drive from Queenstown Airport, with a bus stop conveniently located right behind the hotel. Need a recommendation for where to eat or what to do? Speak to our team on reception for our local favourites.
"}}]},{"__typename":"PrismicPagesBodyAccordion","slice_type":"accordion","primary":{"accordion_heading":"Booking policies"},"items":[{"accordion_item_title":"Cancellation Policies","accordion_item_content":{"html":"Our cancellation policies vary depending on the room rate selected. Please see below for more details on the cancellation terms for each rate.
Non-refundable Rate
Standard Rate
All cancellations must be emailed to reservations@mipadhotels.com
"}},{"accordion_item_title":"Payment Surcharge","accordion_item_content":{"html":"Please note a 2.95% surcharge applies to all credit card payments, including Visa, Mastercard, and American Express.
"}}]},{"__typename":"PrismicPagesBodyTwoImage","slice_type":"two_image","primary":{"image_1":{"localFile":{"childImageSharp":{"fluid":{"aspectRatio":1.5037593984962405,"src":"/static/0216456ccfe1d3dd6c5707c6af52f2d9/a1eb1/Z7JXUZ7c43Q3f1m2_HAN00327.jpg","srcSet":"/static/0216456ccfe1d3dd6c5707c6af52f2d9/4fa6c/Z7JXUZ7c43Q3f1m2_HAN00327.jpg 200w,\n/static/0216456ccfe1d3dd6c5707c6af52f2d9/64b17/Z7JXUZ7c43Q3f1m2_HAN00327.jpg 400w,\n/static/0216456ccfe1d3dd6c5707c6af52f2d9/a1eb1/Z7JXUZ7c43Q3f1m2_HAN00327.jpg 800w,\n/static/0216456ccfe1d3dd6c5707c6af52f2d9/a6c62/Z7JXUZ7c43Q3f1m2_HAN00327.jpg 1200w,\n/static/0216456ccfe1d3dd6c5707c6af52f2d9/70ff9/Z7JXUZ7c43Q3f1m2_HAN00327.jpg 1600w,\n/static/0216456ccfe1d3dd6c5707c6af52f2d9/38670/Z7JXUZ7c43Q3f1m2_HAN00327.jpg 4315w","sizes":"(max-width: 800px) 100vw, 800px"}}}},"image_2":{"localFile":{"childImageSharp":{"fluid":{"aspectRatio":1.5037593984962405,"src":"/static/a92a59a83c71c76b3411247acdd5e0de/a1eb1/Z8T0VRsAHJWomCXb_MiPadQT033.jpg","srcSet":"/static/a92a59a83c71c76b3411247acdd5e0de/4fa6c/Z8T0VRsAHJWomCXb_MiPadQT033.jpg 200w,\n/static/a92a59a83c71c76b3411247acdd5e0de/64b17/Z8T0VRsAHJWomCXb_MiPadQT033.jpg 400w,\n/static/a92a59a83c71c76b3411247acdd5e0de/a1eb1/Z8T0VRsAHJWomCXb_MiPadQT033.jpg 800w,\n/static/a92a59a83c71c76b3411247acdd5e0de/a6c62/Z8T0VRsAHJWomCXb_MiPadQT033.jpg 1200w,\n/static/a92a59a83c71c76b3411247acdd5e0de/70ff9/Z8T0VRsAHJWomCXb_MiPadQT033.jpg 1600w,\n/static/a92a59a83c71c76b3411247acdd5e0de/38670/Z8T0VRsAHJWomCXb_MiPadQT033.jpg 4315w","sizes":"(max-width: 800px) 100vw, 800px"}}}}}}],"title":"Guest Information","meta_title":null,"meta_description":null,"hero_button_text":null,"hero":{"localFile":{"childImageSharp":{"fluid":{"aspectRatio":1.6,"src":"/static/ac0c6de8897eca164acbf4f52adddc5f/a1eb1/aehdJ8BOoF08xMc__MiPadQT019.jpg","srcSet":"/static/ac0c6de8897eca164acbf4f52adddc5f/4fa6c/aehdJ8BOoF08xMc__MiPadQT019.jpg 200w,\n/static/ac0c6de8897eca164acbf4f52adddc5f/64b17/aehdJ8BOoF08xMc__MiPadQT019.jpg 400w,\n/static/ac0c6de8897eca164acbf4f52adddc5f/a1eb1/aehdJ8BOoF08xMc__MiPadQT019.jpg 800w,\n/static/ac0c6de8897eca164acbf4f52adddc5f/a6c62/aehdJ8BOoF08xMc__MiPadQT019.jpg 1200w,\n/static/ac0c6de8897eca164acbf4f52adddc5f/70ff9/aehdJ8BOoF08xMc__MiPadQT019.jpg 1600w,\n/static/ac0c6de8897eca164acbf4f52adddc5f/96597/aehdJ8BOoF08xMc__MiPadQT019.jpg 6952w","sizes":"(max-width: 800px) 100vw, 800px"}}},"alt":null},"hero_button_link":{"uid":null,"url":"","link_type":"Any"}}}}]}},"pageContext":{"uid":"guest-info","breadcrumb":{"location":"/about-us/guest-info/","crumbs":[{"pathname":"/","crumbLabel":"Home"},{"pathname":"/about-us","crumbLabel":"about-us"},{"pathname":"/about-us/guest-info","crumbLabel":"guest-info"}]}}},"staticQueryHashes":["1057222425","1316705575","186773496","1889239414","1973883090","2535141873","3000541721","3115056797","3128829925","3715271791","3715271791","3986091785","4029965752","4139824088","4251461401","489582253","545286817"]}